Frequently Asked Questions
Everything you need to know about your Oxen Sports gear and orders.
How long does shipping take for my sports gear?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for worn athletic apparel?
For hygiene reasons, we only accept returns on items that are unworn, unwashed, and have the original tags attached within 30 days of purchase. Defective items are covered under our quality guarantee.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and inseam to compare against our specific athletic-fit dimensions for the best performance fit.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options via Klarna and Afterpay.
Does Oxen Sports offer team or bulk discounts?
Absolutely. We provide special pricing for school teams, local clubs, and bulk corporate orders. Please contact our sales team through the 'Bulk Orders' page for a custom quote.